Hi,

I am Larissa Arnold

I’m a UX/UI Designer with a passion for creating digital experiences. With a background in nutrition, sales, social media marketing, and customer service, I bring a unique perspective to my design work

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About Me

The design has always been present in my life in an intuitive way

Tri-lingual (Portuguese, English and German) with a Bachelor's degree in Nutrition and a background in nutrition, sales, social media marketing and customer service. Currently working as Freelance UX Designer and undergoing UX courses to upskill and enter an exciting role in the field. Highly motivated and detail-oriented professional seeking a challenging position in UX Design to utilize my creativity, analytical skills, and passion for user-centred design to deliver exceptional digital experiences.

Education

Experience

UX/UI designer (May 2022 - Present) - Freelance
- Working on the end-to-end UX Design process from understanding client requirements, creating the briefing, conducting research, and negotiating fees, to wireframing, prototyping, testing and launching.
- Partnering with web developers to create outstanding responsive web projects and mobile apps.
- Created wireframes, prototypes, and high-fidelity mockups using design tools such as Figma, and Adobe Creative Suite, to visualize and communicate design concepts to clients.
- Conducted usability testing and heuristic evaluations of redesigned websites to ensure user satisfaction, engagement, and conversion rates, providing clients with ongoing support and maintenance as needed.
- Recent Clients: Professional Services (Architecture, Web Development).
Skills: Wireframing · A/B Testing · Design Thinking · Wireframing and Prototyping · User-centred Design · Agile Methodologies · User Research and Analysis · User Flows · End-to-End Process · User Interface Design · Figma (Software)
Accenture (Feb 2022 - Present) - Platform Experience
- Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality.
- Performing client request/ problem identification and following defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly.
- Conduct user experience analysis on customer-provided websites and report major pain points.
Sales & Social Media Executive (July 2018 - August 2021) - SNC (Wellness & Fitness shop Brand)
- Created compelling content for social media and website in order to increase sales and engagement, driving a 30% rise in engagement.
- Responsible for creating both imagery, video and copywriting.
- Supported with their new website creation and development.
- Conducted customer satisfaction research through WhatsApp contact, resulting in a 20% increase in customer return to the store.
- Led the team to optimise collaborative efforts, resulting in improved teamwork, enhanced productivity, and increased success in achieving sales targets.
- Delivered lectures to the Nutrition team on data analysis and scientific methodology interpretation to streamline scientific article research processes.
- Conducted nutritional consultations for store customers using questionnaires and anamnesis, elevating their shopping experience and boosting conversion rates by 70%.
- Trained store consultants with scientific knowledge to enhance the sales team's technical expertise, leading to a 40% boost in sales.